Bonuses & Promos
Free bets, wagering requirements, and reward tier progression.
Free bets & bonuses
{{-- TODO(DJ): confirm launch promo lineup. --}} Welcome offers, free bets, deposit-match boosts, and reload promotions. Active promotions are listed on the Promotions surface in your account when available.
A free bet is a credit you can stake on a single eligible market. If the bet WINS, you keep the winnings (the stake itself is not returned). If it loses, nothing is deducted from your wallet. Free bets cannot be withdrawn as cash.
Free bets vest immediately at the moment they are granted — there is no delay between the trigger event and the credit becoming usable.
Yes. Each free bet has an expiry timestamp displayed on the credit. Unused free bets are removed at expiry. {{-- TODO(DJ): confirm standard expiry window (e.g. 7 days, 30 days). --}}
Wagering requirements
A wagering requirement (also called a rollover) is the total amount you must wager before the bonus funds (or the winnings from a bonus bet) can be withdrawn. For example, a 1× requirement on a $50 bonus means you must place $50 of qualifying wagers; a 5× requirement means $250.
{{-- TODO(DJ): confirm minimum-odds rule and excluded markets. Common policies are "minimum odds of −200" (i.e. 1.50 decimal) and excluding voided / cashed-out bets. --}} Settled wagers at minimum qualifying odds count toward the requirement. Voided or cashed-out bets do NOT count.
Any unmet bonus and the winnings derived from it are forfeited at expiry. Real-money funds in your wallet are unaffected.
No. Bonus credits and winnings tied to an active wagering requirement are flagged as non-withdrawable until the requirement is met.
Reward tiers
Players progress through reward tiers (New → Recreational → VIP Silver → VIP Gold → VIP Platinum, plus a Sharp track) based on lifetime activity. Tier determines your limits and unlocks tier-specific promos. See your current tier at Account → Rewards.
{{-- TODO(DJ): confirm whether bonus-funded wagers count toward tier points. --}} Tier progression is calculated from settled wagering activity.