Help Center
Everything you need to bet, deposit, and manage your ONYX account.
Sports
Sports & Betting
How wagers work at ONYX: bet types, parlays, settlement & grading, voids and pushes.
Financial
Deposits & Withdrawals
Funding your account, withdrawal eligibility, processing times, and limits.
Promotions
Bonuses & Promos
How free bets and bonuses are granted, wagering requirements, and expiry.
General
Account & Security
Login, two-factor, responsible gaming, eligibility, and contact.
Legal · DRAFT
Credit Card Verification
How card verification fits into KYC. Draft — pending counsel review.
Legal · DRAFT
Transaction Processing Agreement
Player-facing terms for transaction processing. Draft — pending counsel review.
Related references
Need to talk to someone?
Email customer care at [email protected]. For problem-gaming resources, use the Responsible Gaming page or call 1-800-GAMBLER.